NHU CẦU THÔNG TIN THUỐC VÀ CÁC YẾU TỐ LIÊN QUAN Ở NGƯỜI BỆNH VÀ CÁN BỘ Y TẾ TẠI BỆNH VIỆN PHỤ SẢN THÀNH PHỐ CẦN THƠ, 2025–2026

Abstract

Background: Accurate and timely drug information is essential for rational and safe medication use, particularly in obstetrics and gynecology, where medication-related decisions may affect the mother, fetus, or newborn. Evidence regarding the information needs of patients and healthcare professionals at Can Tho Gynecology Obstetrics Hospital remains limited, while current services are integrated into routine clinical pharmacy activities. Objectives: To determine drug information needs and associated factors among patients and healthcare professionals at the hospital in 2025–2026. Materials and methods: An analytical cross-sectional study was conducted among 234 patients and 215 healthcare professionals. Needs were assessed using a questionnaire with a 4-point Likert scale; a high level was defined as a total score of at least 75% of the maximum score. Associated factors were examined using multivariable logistic regression and reported as adjusted odds ratios (aORs), 95% confidence intervals (95% CIs), and p values. Results: High drug information needs were identified in 91.9% of patients and 86.0% of healthcare professionals. Contraindications had the highest proportion of “very necessary” ratings among patients (37.2%), whereas indications had the highest proportion among healthcare professionals (74.4%). Overall, 96.6% of patients preferred information from healthcare facilities, 98.7% preferred direct questionand-answer counseling at the dispensing site, and 77.8% were satisfied with the hospital’s current response to their information needs. A separate drug information unit was desired by 90.6% of patients and 94.4% of healthcare professionals. The main purposes of information retrieval among healthcare professionals were updating professional knowledge (85.6%) and direct application in practice (78.6%). Patients receiving self-paid services had higher odds of reporting high information needs than those covered by health insurance (aOR=4.491; 95% CI: 1.525–13.224; p=0.006). No statistically significant associated factor was identified among healthcare professionals (p>0.05). Conclusions: Both groups had a high level of drug information need. The hospital should strengthen drug information services, prioritize direct counseling, and improve access to reliable, evidence-based resources.