NGHIÊN CỨU MỘT SỐ YẾU TỐ LIÊN QUAN ĐẾN SỰ KHÔNG HÀI LÒNG CỦA NHÂN VIÊN Y TẾ TẠI CÁC BỆNH VIỆN TỈNH AN GIANG NĂM 2020-2021

Abstract

   Background: Effective work of individuals depends on many factors such as satisfaction with working environment, policies, wages and benefits, with leaders, colleagues and entitlements...and more research has shown that satisfaction with these factors will ensure that health workers are sufficient to maintain human resource and improve service quality at health facilities. Objectives: To determine the factors related to unsatisfaction of health workers at hospitals in An Giang province. Materials and methods: A cross-sectional study was conducted on 1000 health workers working at hospitals in An Giang province from July 2020 to July 2021. Results: These factors such as marital status OR=1.48 95% CI 1.07-2.06; on duty OR=1.52 95% CI 1.13-2.05; qualification OR=2.83 95% CI  1.62-4.94 and workplace OR=0.54 95% CI 0.29-0.98 were found to be related to the unsatisfaction of health workers. Conclusion: Marital status, on duty, qualification and workplace were found to be related to unsatisfaction of health workers at hospitals in An Giang province.